Skip to content

Ambient AI for Surgical Care Teams

Loading
Contact Us Book a demo
Built in Canada. Backed by 25+ years in digital health transformation.

The future of surgical careis conversational.

Waivs.ai gives surgical teams a connected pair of AI tools: the Surgical Care Companion for automated patient follow-up, and Waivs Scribe for clinical scribing.
Healthier Patients. More Efficient Surgical and Care Teams. Better ROI.

Book a demoExplore the Waivs surgical care companion
Human-in-the-loopHIPAA / PHIPAProgram-approved content
app.waivs.aiLive demo

Two Products to make patient interaction easier.

Some programs start with follow-up, some start with scribing, and many end up wanting both. Explore each on its own terms.

Care thread · Sofia ReyesDay 12
Today
ReferralSurgeryDay 30Year 1
Fluids today
48/ 64 oz
Diet phase
Purées
LivePatient engagement

Waivs Surgical Care Companion

Automated pre- and post-operative patient engagement: digital intake, checklist tracking, symptom monitoring and milestone tracking across the full surgical journey.

Learn more
08:32
Clinical noteAI draft

SPain improving, 3/10. No nausea.

OIncision healing well. Weight −18 lb.

APOD 21 s/p sleeve. On track.

PProtein 70 g/day. F/u in 2 weeks.

Approve & signEdit
LiveClinical documentation

Waivs Scribe

Scribe clinical scribing for the surgical visit: real-time documentation capture, automated note generation, and a direct trigger into the patient's next care step.

Learn more

The work between visits is where care teams lose time and patients lose momentum.

Across surgical specialties, digital intake, automated pre-op checklists, patient education pathways, discharge instructions, and follow-up appointments must stay coordinated. Manual patient follow-up increases message burden and workload, while important at-home risk signals can arrive beside routine questions.

Before surgery

Prepare patients without repeating every step.

Support patient intake and triage, readiness, education, and reminders through a consistent workflow.

After discharge

Keep recovery questions connected to the care team.

Use automated post-discharge check-ins, post-op monitoring, and symptom escalation to organize what needs review.

Inside the practice

Protect capacity for work that needs human judgment.

Reduce care coordination bottlenecks and clinical documentation burden while supporting care team capacity.

From the day surgery is booked to the day the last lab is due, all in one platform

The Companion isn't a separate inbox your team has to manage. It runs alongside your existing scheduling and EMR workflow and only surfaces a patient when a person needs to look at them.

app.waivs.ai / today
Intake link sent
AR
Amir Rahimi
Booked · RYGB · Nov 18
Scheduled
Text message · 10:02

Hi Amir, this is Waivs for Riverside Bariatrics. Your surgery is booked. Tap to start your intake by voice or text; it takes about 10 minutes.

VoiceTextNo login needed
Clearances · Amir Rahimi
Cardiac clearanceReceived
Psychological evaluationReceived
Nutrition clearanceFollow-up sent today
Pre-op labsDue in 9 days
Follow-up goes out the same day a document stalls.
OR schedule · Thursday
AR
Amir Rahimi
RYGB · 7:30
All clearances in
JT
Jana Toth
Sleeve · 9:15
All clearances in
KO
Kofi Owusu
Sleeve · 11:00
All clearances in
3 of 3 ready0 surprises
Recovery plan · Sofia Reyes
Today
Pre-opSurgeryDay 30Year 1
Day 3Clear liquidsDone
Day 14PuréesCheck-in scheduled
Day 30Soft foodsCheck-in scheduled
Month 12Nutritional labsCheck-in scheduled
Routed to nurse · 2 min ago
LM
Leo Martin · Day 5
“I’ve been vomiting since last night and can’t keep water down.”
Matches: persistent vomitingFluids 12% today
Program rule: route to on-call nurse within 15 minutes.
Call patientMessageAssign
36 routine check-ins today needed no action.
Program view · last 7 weeks
30-day follow-up
87%
Target ≥ 80%
Check-ins answered
1,284
This month
Follow-up completion by week
Illustrative data
01

Surgery is scheduled

The moment a patient is booked, the Companion sends a digital intake link by voice or text. No packet to print, no portal login to explain.

02

Pre-op checklist opens

Cardiac, psych, and nutrition clearances are tracked automatically. Coordinators see one dashboard showing exactly which patients are on track and which need a nudge.

03

Day of surgery

Checklist status confirms every clearance is in hand before the OR schedule locks. No morning-of surprises.

04

Recovery begins

Automated check-ins start the same day the patient is discharged, tuned to their exact post-op day rather than a generic template.

05

Escalation, only when it's needed

Routine progress is logged automatically. A red-flag symptom or a stalled milestone routes straight to a live nurse the same day. Everything else stays off your team's plate.

06

Reporting rolls up automatically

Coordinator and surgeon dashboards update in real time, and program-level data feeds directly into MBSAQIP reporting and RPM revenue capture.

Everything you need to transform surgical outcomes

A complete platform for patient engagement, clinical monitoring, and quality reporting.

Voice-First AI

Natural conversations, not typing

Patients complete daily check-ins by simply speaking. Our AI understands natural language, confirms responses, and escalates concerns automatically.

Voice check-inListening
Have you had any nausea today?
A little after lunch, but it passed.
Real-Time Monitoring

24/7 clinical surveillance

Track symptoms, vitals, and recovery progress in real-time. Smart algorithms detect concerning patterns before they become emergencies.

48
of 64 oz
Protein52 / 60 g
VitaminsTaken
Pain3 / 10
Intelligent Alerts

Right message, right time

Threshold-based alerts route to the right clinician instantly. Reduce alert fatigue with AI-powered prioritization and parallel triage.

JD
John D. · Day 6
Pain level 8/10, vomiting reported
Critical
MS
Mary S. · Day 3
Fluid intake below 50% at 2 PM
RK
Robert K.
New question about diet phase
Care Team Messaging

HIPAA & PHIPA-compliant communication

Secure messaging between patients and care teams. AI-drafted responses with human-in-the-loop approval for efficiency.

AI-Suggested Response

Mild discomfort after eating is common at week 3. Try smaller portions and chew thoroughly…

Approve & sendEdit
Waivs Scribe

Clinical documentation, automated

Scribe AI listens during patient visits, generates comprehensive notes, and creates personalized educational content for patient engagement, all hands-free.

12:34

APOD 21 s/p sleeve. Progressing.

PContinue diet progression.

MBSAQIP Compliance

Accreditation made easy

Automatic documentation of follow-up protocols, quality metrics, and site survey readiness. Never worry about deficiencies.

30-day follow-upMet
Data completenessExceeds
Site Survey ReadinessReady
Illustrative data

Purpose-built for your specialty.

Waivs adapts to the unique protocols, workflows and patient needs of each surgical specialty.

Live programBariatric surgery

Sleeve, RYGB & lifelong follow-up

Diet-phase progression, protein and vitamin adherence, and long-term follow-up for bariatric surgery programs.

See how it fits into a bariatric workflow
Clear liquidsDays 1–7
Full liquidsDays 8–14
PuréesWeeks 2–4Today
Soft foodsWeeks 4–8
Regular dietWeek 8+
In development

Orthopedics

Joint replacement and sports surgery pathways, following the same structure.

In development

Ophthalmology

Cataract and refractive recovery, with drop schedules and vision check-ins.

Built for the people running your program.

Operational, surgical, and financial leaders face different problems day to day. Waivs caters to their persistent pain points.

Operational leaders

Coordinators, administrators & program directors

  • Workflow relief with fewer manual follow-ups
  • Earlier visibility into patient leakage
  • Reduced coordination and documentation burden
See details
Pre-op pipeline42 patients
AR
Amir Rahimi
Nutrition clearance stalled 9 days
At risk
KO
Kofi Owusu
No response to 3 reminders
Leaking
JT
Jana Toth
All steps on track
On track

Human-in-the-loop, always.

Every Waivs escalation reaches a qualified member of the care team. See how we handle compliance, voice governance and AI oversight.

Visit the Trust CenterPrivacy & Security
Your programin control
02 / 06

Human oversight

Clinical decisions, exceptions and urgent concerns remain with qualified members of the care team.

HIPAA-awarePHIPA-awareSOC 2 readiness underwayHuman-in-the-loopProgram-approved contentRole-based accessAudit loggingVoice consent & retention controlsNo sale of patient dataHIPAA-awarePHIPA-awareSOC 2 readiness underwayHuman-in-the-loopProgram-approved contentRole-based accessAudit loggingVoice consent & retention controlsNo sale of patient data

We would love to talk to you.

Talk to the team for pricing, walkthroughs, or a chat on how Waivs can be tailored to your program's pre- and post-op workflows.

Book a demoContact us
healthlytics@iqonsulting.ca+1-416-709-9883Toronto, Canada