Run a more connected bariatric program from intake through long-term follow-up.
Waivs helps bariatric teams coordinate patient care pathways across preparation, surgery, recovery, and lifelong follow-up. The AI Surgical Care Companion supports 24/7 patient messaging, routine education, patient reminders, automated check-ins, and program-defined escalation so staff can focus on patients and tasks that require human attention.
For nurse managers, clinic managers, Practice Administrators, Care Coordinators, patient coordinators, bariatric program coordinators, service line directors, and program directors.
Campaign focus
One focused patient-engagement pathway powered by the AI Surgical Care Companion.
Patient leakage often begins at three quiet points in the bariatric journey.
Patients can disengage during preoperative clearance, after the immediate recovery period, and during long-term follow-up. Routine calls, portal messages, reminders, education, and status checks arrive through the same channels as higher-priority concerns. The AI Surgical Care Companion helps automate routine outreach, reinforce approved instructions, and organize patient responses so coordinators can focus on exceptions, barriers, and patients who need personal follow-up.
Support the bariatric work this role is accountable for.
Reduce repetitive coordinator work
Use automated patient communication to reinforce routine instructions and help reduce administrative workload without removing human review.
Standardize the bariatric pathway
Create consistent patient education pathways and an automated follow-up workflow across sleeve gastrectomy, Roux-en-Y gastric bypass, revision, and other program-defined pathways.
Improve patient visibility between visits
Organize patient-reported symptoms, missed milestones, and at-home risk signals so teams can distinguish routine questions from follow-up needs.
Support care team capacity
Give patients an always-available channel for questions while staff focus on barriers, exceptions, quality work, and patients who require human attention.
Primary product
Turn routine bariatric follow-up into a visible, repeatable workflow.
The AI Surgical Care Companion supports AI patient intake, automated pre-op checklists, pre-op education automation, postoperative education, automated post-discharge check-ins, post-op patient follow-up, and post-op care continuity. Patients can send messages and questions through Waivs 24/7. The platform reinforces program-approved guidance and organizes patient inputs for care team escalation without presenting the service as round-the-clock clinician staffing.
—Welcome patients, explain the bariatric care pathway, and track required appointments, testing, clearances, and readiness steps.
—Reinforce preoperative patient education, liver shrinking diet instructions, medication guidance, fasting requirements, and day-of-surgery preparation.
—Support discharge instructions, hydration and protein reminders, vitamin education, diet-phase progression, mobility, and follow-up appointments.
—Collect structured updates on nausea, vomiting, pain, wound concerns, fluid tolerance, diet tolerance, activity, and other patient-reported symptoms.
—Surface program-defined concerns for care team escalation and re-engage patients who miss milestones or fall out of the expected structured follow-up pathway.
—Automate program-defined touchpoints, such as a Day 10 post-op check-in, using an approved familiar voice; document the interaction and alert the appropriate team member when a predefined warning sign appears.
—Maintain long-term follow-up with reminders related to vitamins, laboratory monitoring, nutrition, activity, weight trajectory, and program re-entry.
Support patients across the bariatric journey.
Program entry and readiness
Digital intake, automated pre-op checklists, preoperative patient education, appointment reminders, and unanswered-question capture.
Final pre-op preparation
Liver shrinking diet support, hydration and protein reminders, medication and fasting instructions, and readiness check-ins.
Early recovery
Automated post-discharge check-ins, postoperative monitoring, discharge instructions, patient-reported symptoms, and symptom escalation workflows.
Long-term maintenance
Long-term follow-up, vitamin and laboratory reminders, nutrition and activity reinforcement, missed-visit re-engagement, and visibility into recurring education gaps.
Procedure-aware communication for a clinically varied patient population.
Waivs can support program-defined communication across sleeve gastrectomy (gastric sleeve), Roux-en-Y gastric bypass, SADI-S, biliopancreatic diversion with duodenal switch, adjustable gastric band procedures, and revisional or conversion bariatric surgery. The exact education, monitoring, and escalation pathway remains specific to the procedure, patient, and bariatric program.
Your bariatric program remains accountable and in control.
Waivs should be presented as responsible healthcare AI. Human-in-the-loop AI, physician oversight, clinical oversight, AI privacy and security, and patient data protection remain central to the platform. AI does not replace clinical judgment. Review the Waivs Trust Centre for current compliance, voice governance, privacy, and data-use information.
Visit the Trust CentreOperational value without overpromising outcomes.
Waivs is designed to support care team capacity, clinic workflow efficiency, more consistent patient engagement, and visibility into common drop-off points. Claims about staffing savings, reduced patient leakage, lower readmissions, or financial return should remain conservative until supported by approved Waivs outcomes data.
Operational questions about protocol-based AI support.
Answers for bariatric leaders evaluating the AI Surgical Care Companion.
How Waivs evaluates patient messages
Waivs does not make independent clinical judgments. It applies the customer's own bariatric program protocols, care guide, internal templates, and predefined escalation criteria to the available patient context. When criteria are matched, Waivs surfaces the response to authorized team members; when the content is outside the approved material or uncertain, it directs the interaction for human review.
See how automated bariatric follow-up can fit your workflow.
Review how Waivs supports pre-op engagement, routine patient questions, post-op check-ins, and program-defined escalation while your team remains in control.