Run a more connected bariatric program from intake through long-term follow-up.
Waivs helps bariatric teams coordinate patient care pathways across preparation, surgery, recovery, and lifelong follow-up. The AI Surgical Care Companion supports 24/7 patient messaging, routine education, patient reminders, automated check-ins, and program-defined escalation so staff can focus on patients and tasks that require human attention.
Patient leakage
Enters the pathway but never reaches surgery, dropped during clearances, insurance steps, or the multi-month wait.
Follow-up burden
Routine symptom questions, diet-phase reminders, and status checks generate repetitive contact for coordinators and nurses.
Follow-up drop-off
Had surgery, but disengages from vitamin, nutrition, and lab follow-up months or years later.
How does waivs help you?
Reduce repetitive coordinator work
Use automated patient communication to reinforce routine instructions and help reduce administrative workload without removing human review.
Standardize the bariatric pathway
Create consistent patient education pathways and an automated follow-up workflow across sleeve gastrectomy, Roux-en-Y gastric bypass, revision, and other program-defined pathways.
Improve patient visibility between visits
Organize patient-reported symptoms, missed milestones, and at-home risk signals so teams can distinguish routine questions from follow-up needs.
Support care team capacity
Give patients an always-available channel for questions while staff focus on barriers, exceptions, quality work, and patients who require human attention.
Turn routine bariatric follow-up into a visible, repeatable workflow.
The AI Surgical Care Companion supports AI patient intake, automated pre-op checklists, pre-op education automation, postoperative education, automated post-discharge check-ins, post-op patient follow-up, and post-op care continuity. Patients can send messages and questions through Waivs 24/7. The platform reinforces program-approved guidance and organizes patient inputs for care team escalation without presenting the service as round-the-clock clinician staffing.
- Welcome patients, explain the bariatric care pathway, and track required appointments, testing, clearances, and readiness steps.
- Reinforce preoperative patient education, liver shrinking diet instructions, medication guidance, fasting requirements, and day-of-surgery preparation.
- Support discharge instructions, hydration and protein reminders, vitamin education, diet-phase progression, mobility, and follow-up appointments.
- Collect structured updates on nausea, vomiting, pain, wound concerns, fluid tolerance, diet tolerance, activity, and other patient-reported symptoms.
- Surface program-defined concerns for care team escalation and re-engage patients who miss milestones or fall out of the expected structured follow-up pathway.
- Automate program-defined touchpoints, such as a Day 10 post-op check-in, using an approved familiar voice; document the interaction and alert the appropriate team member when a predefined warning sign appears.
- Maintain long-term follow-up with reminders related to vitamins, laboratory monitoring, nutrition, activity, weight trajectory, and program re-entry.
Support patients across the bariatric journey.
Digital intake, automated pre-op checklists, preoperative patient education, appointment reminders, and unanswered-question capture.
Liver shrinking diet support, hydration and protein reminders, medication and fasting instructions, and readiness check-ins.
Automated post-discharge check-ins, postoperative monitoring, discharge instructions, patient-reported symptoms, and symptom escalation workflows.
Long-term follow-up, vitamin and laboratory reminders, nutrition and activity reinforcement, missed-visit re-engagement, and visibility into recurring education gaps.
Procedure-aware communication for a clinically varied patient population.
Waivs can support program-defined communication across sleeve gastrectomy (gastric sleeve), Roux-en-Y gastric bypass, SADI-S, biliopancreatic diversion with duodenal switch, adjustable gastric band procedures, and revisional or conversion bariatric surgery. The exact education, monitoring, and escalation pathway remains specific to the procedure, patient, and bariatric program.
What do Bariatric Operational Leaders ask us most frequently?
Answers for bariatric leaders evaluating the AI Surgical Care Companion.
How Waivs evaluates patient messages
Waivs does not make independent clinical judgments. It applies the customer's own bariatric program protocols, care guide, internal templates, and predefined escalation criteria to the available patient context. When criteria are matched, Waivs surfaces the response to authorized team members; when the content is outside the approved material or uncertain, it directs the interaction for human review.
Waivs compares patient responses against program-defined thresholds and escalation criteria supplied by the bariatric program. Messages that match those criteria are surfaced for authorized team review rather than acted upon automatically.
No. Waivs is designed to reduce repetitive administrative work and organize routine communication so staff can focus on exceptions, barriers, and patients who need personal outreach. Clinical and coordination decisions remain with your team.
Waivs automates routine education, reminders, and structured check-ins across the bariatric pathway, reducing the volume of manual outreach coordinators must perform for standard, program-approved touchpoints.
Yes. Waivs applies program-defined pathways across sleeve gastrectomy, Roux-en-Y gastric bypass, revisional and conversion surgery, and other bariatric procedures, adapting education and follow-up content to the stage of care.
Yes. Patients can send messages and questions through Waivs 24/7. Program-defined escalation criteria determine when a message is surfaced for human review, rather than the platform functioning as round-the-clock clinician staffing.
Your bariatric program remains accountable and in control.
Waivs should be presented as responsible healthcare AI. Human-in-the-loop AI, physician oversight, clinical oversight, AI privacy and security, and patient data protection remain central to the platform. AI does not replace clinical judgment. Review the Waivs Trust Centre for current compliance, voice governance, privacy, and data-use information.
Visit the Trust CentreSee how automated bariatric follow-up can fit your workflow.
Review how Waivs supports pre-op engagement, routine patient questions, post-op check-ins, and program-defined escalation while your team remains in control.