Make surgical patient engagement easier to run.
Waivs helps operational teams coordinate patient care pathways from digital intake through long-term follow-up. The AI Surgical Care Companion handles routine education, patient reminders, and structured check-ins, while Waivs Scribe supports automated clinical documentation during the visit.
For nurse managers, clinic managers, Practice Administrators, Care Coordinators, patient coordinators, service line directors, and program directors.
Your team should not have to repeat every instruction to find the patients who need help.
Manual patient follow-up, follow-up phone calls, and a growing patient message burden can create care coordination bottlenecks across a surgical program. As appointments, clearances, discharge instructions, and follow-up appointments multiply, care teams need a more consistent way to manage patient support between visits.
Workload
Manual follow-up piles up
Follow-up phone calls and a growing patient message burden create care coordination bottlenecks.
Consistency
Every coordinator does it differently
Appointments, clearances, and discharge instructions get handled inconsistently across shifts and locations.
Visibility
Hard to see where work is stuck
Without a consistent way to manage patient support between visits, it's difficult to tell who actually needs attention.
How can Waivs help your care team do more?
Protect care team capacity
Use automated patient communication to reduce administrative workload and keep staff focused on barriers, exceptions, and patients who need personal outreach.
Create a consistent pathway
Standardize patient education pathways, automated pre-op checklists, and a structured follow-up pathway across coordinators, locations, and shifts.
Improve operational visibility
Organize patient-reported symptoms, missed milestones, and care team escalation so operational leaders can see where work is accumulating.
Support sustainable growth
Improve clinic workflow efficiency and care team efficiency without positioning AI as a replacement for staff or clinical judgment.
Primary product
Turn routine follow-up into a visible, repeatable workflow.
The AI Surgical Care Companion supports AI patient intake, pre-op education automation, patient reminders, automated post-discharge check-ins, post-op patient follow-up, and post-op care continuity. It keeps the next step clear for patients and gives coordinators a clearer view of where human attention is needed.
—Digital intake and automated pre-op checklists for readiness and required program steps.
—Preoperative patient education, patient portal education, and postoperative education reinforced between visits.
—An automated follow-up workflow for patient reminders, follow-up appointments, and long-term follow-up.
—Patient-reported symptoms and at-home risk signals organized for care team escalation and human review.
—Re-engagement prompts when a patient misses a milestone, does not respond, or falls out of the expected patient care pathway.
Connected product
Reduce the documentation work that follows the visit.
Waivs Scribe is an AI scribe that supports automated clinical documentation for clinician review. It is designed to reduce clinical documentation burden, improve handoff consistency, and return time to the people responsible for running the program.
—Capture the clinical conversation and prepare structured documentation for review.
—Support consistent documentation across multidisciplinary surgical teams.
—Reduce after-hours charting and repetitive administrative work.
—Maintain human-in-the-loop AI and clinical oversight throughout the documentation workflow.
Connect the patient journey to the work your team measures.
Before surgery
AI patient intake, automated pre-op checklists, preoperative patient education, patient reminders, and readiness follow-up.
After discharge
Discharge instructions, automated post-discharge check-ins, post-op monitoring, and symptom escalation based on program-defined workflows.
Between scheduled touchpoints
Automated patient communication, patient support between visits, follow-up appointments, and long-term follow-up.
Across the program
Care team messaging, quality reporting, care team efficiency, and visibility into recurring questions or workflow pressure.
Begin with the workflow — not a specialty limitation.
Waivs is being developed for surgical care across specialties. Bariatric surgery is the current flagship specialty, while orthopedics and ophthalmology illustrate how the same patient engagement and documentation framework can adapt to different procedures and recovery pathways.
Your program remains accountable and in control.
Waivs should be presented as responsible healthcare AI. Human-in-the-loop AI, physician oversight, clinical oversight, AI privacy and security, and patient data protection remain central to the platform. AI does not replace clinical judgment. Review the Waivs Trust Centre for current compliance, voice governance, privacy, and data-use information.
Visit the Trust CentreOperational value without overpromising outcomes.
Waivs is designed to help reduce administrative workload, support care team capacity, and improve clinic workflow efficiency. Claims about staffing savings, readmissions, patient leakage, or financial return should remain conservative until supported by approved Waivs outcome data.
Choose the product path that matches your workflow.
Explore patient engagement with the Waivs Surgical Companion or clinical documentation with Waivs Scribe.