Waivs.ai

Voice-First AI Surgical Care

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Waivs.ai
Voice AI for Bariatric Surgery & Patient Engagement

Stay connected to every bariatric patient — from preparation through recovery.

Waivs extends preoperative patient education, automated patient communication and post-op patient follow-up beyond the visit. Patients get timely, program-approved support. Your team stays focused on the people who need human attention.

Program-approvedpathways only
Human oversightevery escalation reaches a clinician
HIPAA / PHIPAaware communication*

For Operational Leaders

Bariatric Coordinators & Administrators

Reduce manual follow-up, identify patient leakage earlier, and give your team back their day.

Read the operational leader page

For Surgical Leaders

Surgeons & Medical Directors

Extend clinical oversight between visits without losing control, human judgment or escalation discipline.

Read the surgical leader page
The Bariatric Journey Doesn't End When the Visit Does

The gaps between appointments are where patients get lost.

Patients move through clearances, education, preparation, diet-phase progression, symptom monitoring and long-term follow-up — often held together by one-time classes, printed materials and manual outreach.

Education fades

Patients receive a large amount of information before surgery, then need to recall it weeks or months later.

Routine work compounds

Routine post-op questions, reminders and status checks increase coordinator workload and pull time from complex patients.

Concerns arrive together

Scheduling questions, message burden and clinically important symptoms often enter the same inbox, phone line or portal queue.

Patients disengage

Missed appointments, unanswered outreach and unclear next steps can create bariatric patient leakage across a long care pathway.

Recovery is not linear

Hydration, protein intake, vitamins, nausea, pain, diet tolerance and emotional adjustment can change quickly.

Long-term follow-up drops

Engagement needs continue after early recovery, even as the program's scheduled touchpoints become less frequent.

"Manual bariatric follow-up shouldn't require your team to repeat every instruction before discovering which patients need help."
AI Patient Follow-Up for Bariatric Surgery

Keep the next step clear for patients — and the next priority clear for your team.

Waivs is bariatric care coordination software built around your program's protocols. It reinforces education, prompts automated post-op check-ins, tracks patient-reported symptoms and surfaces program-defined concerns for care team escalation.

Educate and answer

Reinforce program-approved instructions and patient support between visits without making every interaction a manual task.

Check in and surface

Collect structured updates on readiness, diet phase, hydration, protein, vitamins and activity; highlight program-defined concerns.

Guide and prioritize

Prompt patients toward the next milestone and create clinical visibility between visits so coordinators see who needs outreach.

Bariatric Patient Journey Timeline

Where Waivs supports the patient — before and after surgery.

Hover or tap any stage to see the patient needs and common risks alongside how Waivs supports that moment in the journey.

3–6+ mo pre-op

Program entry, eligibility & multidisciplinary evaluation

Patient needs / common risks

Appointments, clearances, nutrition, behavioural health, expectations, preoperative patient education and sustained engagement across a long pathway.

Waivs use at this stage

Welcome sequence; milestone reminders; approved education; automated pre-op checklists; unanswered-question capture; missed-step or disengagement prompts.

Pre-Op Education Automation Before the Final Visit

Turn preoperative patient education into a guided process — not a stack of instructions.

The bariatric preoperative period can stretch across months and involve multiple disciplines. Waivs keeps required steps visible while supporting education, checklists and patient support between visits.

Program onboarding

Welcome patients, explain the care pathway and set expectations for appointments, clearances and education.

Education reinforcement

Repeat procedure, nutrition, vitamin, activity and recovery information after the formal class or visit.

Readiness check-ins

Prompt patients to confirm required steps, identify barriers, and support pre-op leakage prevention.

Prehabilitation support

Reinforce program-approved activity or exercise plans intended to build functional readiness.

Liver shrinking diet

Guide the program's pre-op diet window with reminders, check-ins and clear escalation when adherence is difficult.

Final preparation

Deliver medication, fasting, arrival, transportation and day-of-surgery reminders from one approved workflow.

Waivs does not replace preoperative assessment or clinical clearance. It helps patients stay engaged with the process your team has already designed — grounded in your internal documents only.
Improve Post-Op Patient Engagement Between Touchpoints

Make recovery guidance available when the question happens.

After discharge, patients manage diet progression, hydration, protein, vitamins, medications, activity, appointments and symptoms at home. Waivs supports continuity without requiring every interaction to begin with a phone call.

Diet phase progression

Guide progression through liquid, puréed, soft and regular-food transitions according to the program's pathway.

Hydration and protein

Reminders and check-ins to reinforce hydration and protein intake, and identify poor tolerance or intake.

Vitamin adherence

Repeat supplementation education and prompt patients to report barriers or missed routines.

Symptom check-ins

Collect patient-reported symptoms including pain, nausea, vomiting, wound and breathing concerns.

Appointment continuity

Remind patients about follow-up appointments, labs and program milestones; re-engage after a missed step.

Escalation support

Surface protocol-defined concerns so the care team decides who requires outreach, assessment or urgent direction.

Postoperative nausea and vomiting can contribute to delayed discharge, increased utilization and readmission after bariatric surgery — supporting the case for a structured follow-up pathway, not a Waivs-specific outcome claim.
Responsible Healthcare AI With Human-in-the-Loop

Your program remains in control.

Responsible healthcare AI requires accuracy review, accountability, privacy and security, consent, transparency, bias awareness and clinical oversight. Hover each node to explore.

Programin ControlProgram-approvedcontentHumanoversightTransparentpatientusePrivacy&securityAccuracymonitoringDefinedescalation
01 / Program-approved content

Program-approved content

Education and responses are grounded in the program's protocols, materials and escalation language.

Frequently Asked

Common questions about Waivs for bariatric surgery.

Waivs.ai is a bariatric patient engagement platform and bariatric surgery patient follow-up software. It supports patient education pathways, automated patient communication, post-op monitoring and human-led care team escalation, built around each program's own protocols.

Start With a Conversation, Not a Purchase

Review your current bariatric follow-up process — before you change anything.

We'll map your program's pre-op and post-op pathway alongside Waivs, so you can see exactly where automated, human-overseen engagement fits.